About Business
"Genesys is a renowned developer of omnichannel customer experience and contact center solutions. This software company sells customer experience and call center technology to large as well as medium-sized businesses. The Genesys Cloud CX platform provides a wide range of solutions that include voice services, workforce engagement, reporting, engagement, integration capabilities, and more. Some of the major industries the company caters to its services are banking, government, retail, healthcare, and insurance. Gregory Shenkman and Alec Miloslavsky incorporated the company in October 1990. It is moving ahead with the belief of driving excellent business outcomes by putting the customer at the center of its services. Its business principles are precise performance, personalized attention, and proven experience."