2 Listings in Customer Experience Management (CXM) Available

Product Description:

"Alida is a software company that provides a reliable platform enabling organizations to drive business outcomes. Organizations can combine insights with feedback and then grow gradually. The purpose of this platform is to allow companies to make decisions with their customers instead of making decisions for them. With the motive to bring research into the IT industry, Andrew Reid founded this company in 2000. This company has created the first customer experience management tool and insights platform. The purpose behind all these is to boost business growth by turning customer wants into action. The company’s vision is to build a world where customers can be treated as the root of the truth."

Product Description:

"Genesys is a renowned developer of omnichannel customer experience and contact center solutions. This software company sells customer experience and call center technology to large as well as medium-sized businesses. The Genesys Cloud CX platform provides a wide range of solutions that include voice services, workforce engagement, reporting, engagement, integration capabilities, and more. Some of the major industries the company caters to its services are banking, government, retail, healthcare, and insurance. Gregory Shenkman and Alec Miloslavsky incorporated the company in October 1990. It is moving ahead with the belief of driving excellent business outcomes by putting the customer at the center of its services. Its business principles are precise performance, personalized attention, and proven experience."

X

Oops...

Please provide valid login details